Overview
Event page customisations control how individual event pages appear to customers on your ticket shop. You can configure:
- Header and thumbnail images
- Content blocks (text, galleries, videos, maps, and more)
- What information is displayed (dates, times, location, pricing)
- SEO and social sharing settings
- Custom button text and capacity messaging
Access page customisation from the event dashboard by selecting Customise Page or navigating to the page settings section.
Images
The header image appears as a banner at the top of the event page.
- Supports multiple locales for multilingual sites
- Recommended aspect ratio: 2:1
- Minimum dimensions: 300px height, 600px width
- If no image is uploaded, a default image is used
Thumbnail Image
The thumbnail image appears in event listings, search results, and when events are grouped.
- Same dimension requirements as header images
- Used on listing pages and event cards
- Falls back to a default image if not set
Content Blocks
Content blocks are modular sections that make up the body of your event page. You can add, remove, reorder, and configure blocks to build your page layout.
Block Types
| Type | Description |
|---|
| Description | Displays the event’s main description text |
| Text | Rich text content using a WYSIWYG editor |
| Images | Image gallery with multiple layout options |
| Video | Embedded video from YouTube or Vimeo |
| Related Events | Display other events, optionally filtered by tags |
| Map | Venue location map with What3Words integration |
| Social | Social media sharing links |
| Contact | Organiser contact information (email, phone) |
| Template | Reusable custom templates that can be exported/imported, assigned to CMS pages, and shared across events and articles |
Block Settings
Each content block can be configured with:
- Title: Heading displayed above the block (translatable)
- Display in menu: Whether the block appears in the page navigation
- Sale period visibility: Restrict when the block is shown:
- Always show
- Show before sale periods begin
- Show after general sale ends
- Show only during selected sale periods
Sale periods control when items go on and off sale. See Sales
Periods for more details. Gallery Layouts
Image blocks support multiple layout styles:
| Layout | Description |
|---|
| Automatic | System chooses the best layout based on image count |
| 3 column | Three images per row |
| 2 column | Two images per row |
| Carousel | Scrollable image slider |
| Collage | Mixed-size image arrangement |
| Full width | Images span the content area |
| Banner | Images extend to page edges, ignoring margins |
Reordering Blocks
Drag and drop blocks to change their display order on the page.
Display Settings
Control what information appears in the event header and how it’s formatted.
Date and Time Display
| Option | Description |
|---|
| Both | Show start and end date/time |
| Start only | Show only the start date/time |
| End only | Show only the end date/time |
| Hide | Don’t display date/time |
Location Display
| Option | Description |
|---|
| Show location | Display full venue details (name, address, city, postcode) |
| Show venue only | Display only the venue name |
| Hide location | Don’t display location information |
The Map content block is only available when location display is set to “Show
location”.
Subheading
Add a custom subheading that appears below the event title in the header. Maximum 140 characters, supports multiple locales.
Pricing Display
Control how pricing information appears on the event page:
| Setting | Description |
|---|
| Show/Hide pricing | Toggle pricing visibility entirely |
| Price range | Show both min and max, only lowest, or only highest price |
| Item types | Select which item types to include (tickets, products, etc.) |
| Hide free items | Exclude items with zero price from the range |
| Include off-sale items | Include sold out items in price calculations |
| Fee display | Show or hide fees in the displayed price |
| Tax display | Show or hide tax in the displayed price |
Capacity Signalling
Customise the text displayed on purchase buttons based on availability status. Each state supports custom button text and optional tooltips (max 140 characters each):
| State | When Shown |
|---|
| Purchase | Items are available for purchase |
| Sold Out | All items are sold out |
| Off Sale | Sales have ended or are paused |
| Before Sale | Sales haven’t started yet |
| Presale | During a presale period |
- Set custom button text
- Enable a tooltip on hover
- Set custom tooltip text
All text fields support multiple locales.
SEO and Social Sharing
Configure how the event appears in search results and when shared on social media.
| Field | Description |
|---|
| Meta title | The title shown in search results and social shares |
| Meta description | The description shown in search results and social shares |
| Meta image | The image shown when the event is shared (inherits from thumbnail if not set) |
- Google search results
- Facebook, Twitter/X, LinkedIn shares
- Link previews in messaging apps
Organiser Details
If the event’s contact details differ from your company details, you can set event-specific organiser information that displays on the event page.
Applying to Scheduled Events
When editing page settings for an event that’s part of a schedule, you can choose to apply changes to:
- This event only
- All events in the schedule
- All events in a specific schedule group
This enables bulk updates to page customisations across recurring events.
