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Documentation Index

Fetch the complete documentation index at: https://docs.nuwebgroup.com/llms.txt

Use this file to discover all available pages before exploring further.

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Overview

Invoices are issued for platform fees and services. Outstanding invoices can be viewed and paid directly from the admin panel — either individually or in bulk. Keeping invoices up to date is important, as overdue invoices may lead to restricted account access.

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Invoice Types

There are three types of invoice:
TypeDescriptionPayable
InvoiceA standard invoice for services or feesYes
Proforma InvoiceA preliminary invoice or estimate issued before final billingYes
Credit noteA deduction applied against previous chargesNo
Credit notes cannot be paid — they represent reductions to your balance and are applied automatically.

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Viewing Invoices

Navigate to the invoices section in the admin panel to see all invoices for your company. The list displays:
  • Reference — the unique invoice number
  • Date issued and Due date
  • Net, VAT, and Gross amounts
  • Status — whether the invoice has been paid
  • Type — Invoice, Proforma, or Credit note

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Urgency Indicators

Invoices are colour-coded to help you identify urgency at a glance:
ColourMeaning
RedOverdue — the due date has passed
AmberApproaching due date — payment is due soon
No highlightNot yet due

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Paying Invoices

To pay outstanding invoices:
  1. Select the invoices you want to pay using the checkboxes next to each one
  2. A Pay button appears at the top of the page showing the total amount
  3. Click Pay to proceed to the payment form
  4. Complete the payment
Once payment is successful, the selected invoices are marked as paid.
Only invoices and proforma invoices can be selected for payment. Credit notes and already-paid invoices have their checkboxes disabled.

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Paying Multiple Invoices

You can select multiple invoices to pay them together in a single transaction. The pay button shows the combined total of all selected invoices. If you have invoices in multiple currencies, totals are grouped by currency and shown separately — you can only pay invoices in the same currency together.

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Proforma Invoice Settlement

When a proforma invoice is paid, it is automatically converted to a standard invoice with a new reference number. If the invoice PDF was automatically generated, a new PDF is created to reflect the updated type and reference.

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Downloading Invoices

If an invoice has an attached PDF document, a download button appears in the invoice list. Click it to download the invoice file.

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If You Have Questions

If you have questions about a specific invoice or need to dispute a charge, contact your reseller. Invoice details — including the reference number, amounts, and line items — are visible on the invoice detail page.