Overview
Copying an event creates one or more new events based on an existing event. This is useful for:
- Creating similar events on different dates
- Setting up recurring events without using schedules
- Duplicating event configurations as a starting template
When copying, you choose which elements to include and whether to create standalone events or add them to a schedule.
Accessing the Copy Feature
The copy event option is available from:
- The Actions dropdown menu on the event dashboard
- The Advanced Actions panel in the event sidebar
- The event header during setup
You must have permission to create events to access this feature.
Copy Process
Step 1: Select Dates
Choose the date(s) for your new event(s):
- Start date and time: When the new event begins
- End date and time: When the new event ends
You can add multiple dates to create several copies at once. The maximum number of dates you can add in a single operation is configured per company.
A maximum of 31 events can be created in a single copy operation.
Step 2: Standalone or Scheduled
Choose how the copied event(s) should be created:
| Option | Description |
|---|
| Standalone event | Creates independent event(s) not linked to any schedule |
| Scheduled event | Adds the new event(s) to the same schedule as the source event |
Step 3: Copy Settings
Select which elements to copy from the source event.
Always Copied
The following are always included when copying an event:
- Event data (name, dates, description)
- Event settings (timezone, locale, configuration)
- Event page details (content blocks and images)
- Tags
- Visibility groups
- Related event associations
Optional Elements
You can choose whether to include each of the following. Available options depend on what exists on the source event.
| Element | Options | Notes |
|---|
| Seating plan | Skip / Assign | Copies the seating plan, price bands, and seat allocations |
| Sale periods | Skip / Copy | Custom on-sale windows for the event |
| Zones | Skip / Copy | Access control zones. Opening/closing dates are cleared; auto scan-out times are not copied. |
| Timeslots | Skip / Copy | Time divisions within the event. You must separately select which sale items within each timeslot to copy. |
| Sale item groups | Skip / Copy | Groupings are preserved. You must separately select which items within each group to copy. |
| Sale items | See Item Handling | Tickets, add-ons, and other purchasable items |
| Data capture questions | Skip / Ask | Customer-facing questions attached to the event |
| Internal questions | Skip / Copy | Staff-facing questions and their current responses |
Publishing
| Option | Description |
|---|
| Draft | New event(s) are created as drafts, not visible to customers |
| Publish | New event(s) go live immediately |
You must have permission to publish events to use the Publish option. If
copying a cancelled event, the new event is always created as a draft.
Item Handling
Sale items (tickets, add-ons, donations, etc.) can be handled in two ways:
| Mode | Description | Use Case |
|---|
| Resell existing | The new event references the same inventory item. Stock is shared, and changes to the item affect all linked events. | Recurring events where you want unified inventory and bulk editing |
| Copy (duplicate) | Creates a new independent inventory item. Stock and settings are separate from the original. | One-off copies where events should be managed independently |
Duplicating an item disassociates it from the original. This prevents bulk
editing, stock sharing, and rebooking within schedules.
What’s Copied with Items
When duplicating sale items:
- Sale prices and inventory settings are copied
- Add-on products are copied (maintaining parent-child relationships)
- Donation variants are copied
- Associated fees are reassigned
- Bundled items are re-bundled (if all items in the bundle are copied)
Item Restrictions
- Scheduled events: You can choose to resell existing items or duplicate them
- Standalone events: You may need the “assign existing items” permission to resell existing items; otherwise items must be duplicated
Date Adjustments
Time-based settings are automatically adjusted relative to the new event date:
- Timeslot start and end times
- Sale period on-sale and off-sale dates
- Sale item availability windows (on sale from/until, valid from/until)
The system calculates the offset between the source and target event dates and applies it to all time-based fields.
After Copying
When a seating plan is copied, additional background processes run to:
- Sync seat availability statuses between the source and copied events
- Map price bands and reassign sale items to their corresponding bands
These processes run asynchronously and may take a few moments to complete for large seating plans.
