Stay22

Documentation Index

Fetch the complete documentation index at: https://docs.nuwebgroup.com/llms.txt

Use this file to discover all available pages before exploring further.

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Overview

Stay22 is a hotel concierge widget that shows accommodation options near an event venue. When the integration is enabled, an interactive hotel map can replace the standard map block on event pages, sit alongside the order summary on the checkout success page, and appear in customer confirmation emails. Customers can browse and book hotels directly from the map without leaving your shop. The integration uses Nuweb’s affiliate relationship with Stay22, so no external account or partner ID is needed — turning the feature on is enough to start displaying hotel options.

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Enabling Stay22

Stay22 is gated by a company feature flag. If the feature isn’t visible in your settings, contact your account manager to enable it for your company. Once available, the integration is configured in two places:

1. Company Settings → Feature Settings — turn the Stay22 feature on or off for the company. The help text reads: “When enabled, the Stay22 hotel concierge widget can be displayed alongside events to offer nearby accommodation to customers.”
2. Theme settings → Hotel map settings — choose where the map appears and how the default search is configured.

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Where the Map Appears

The map can be shown in three places, each controlled by its own toggle under Hotel map settings: Toggles can be enabled independently — for example, you can show the map on event pages without including it in confirmation emails.

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Default Search Settings

Two settings control the default check-in date and length of stay used when the map first loads. Customers can change these from within the map widget, but the defaults set the starting point so the suggestions are immediately relevant to the event. The map automatically uses the venue address from the event to centre the search, so customers see accommodation around the actual venue location.

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Event Page Behaviour

On event pages, the hotel map replaces the standard Google map block when the Show hotel map on event listing page setting is enabled. In the event editor, the map block now shows a placeholder with the message: “Stay22 hotel finder will be loaded only on your shop’s event page.” This is because the live widget is only rendered to customers on the public shop, not in the editor. The Stay22 map only renders on the shop when a single event matches — for example, on an event page or after filtering a listing down to one event. On listings that show multiple events, the standard map continues to be used.

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Confirmation Email

When the email toggle is enabled, the order confirmation email includes a static image snapshot of the map centred on the venue. Customers can click the image to open the full Stay22 widget in their browser and continue their hotel search there.

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Reference

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What customers can do from the map

• Search for hotels around the venue with the configured check-in date and length of stay
• Adjust dates, length of stay, and the search radius
• Filter by hotel rating and price
• Open hotel details and complete the booking through Stay22

The booking itself happens on Stay22’s site — the platform doesn’t process or hold any payment for the hotel reservation.

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When the map doesn’t appear

The map is hidden in the following situations, even if the toggles are enabled:

• The customer is using box office mode
• The order success page contains items spanning multiple events
• The company-level Stay22 feature flag is turned off

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