Holds

Documentation Index

Fetch the complete documentation index at: https://docs.nuwebgroup.com/llms.txt

Use this file to discover all available pages before exploring further.

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Overview

Holds are reusable access groups for seating restrictions. You can apply holds to seats (and optionally general admission spaces, depending on feature context) so only permitted users can sell those spaces in operational tools such as box office flows.

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Access And Feature Requirements

An additional permission, Sell from any seating plan hold, controls broader hold-based selling access.

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Creating A Hold

From Seating plans → Holds:

1. Click Add new hold.
2. Enter a Name.
3. Set a Colour.
4. Assign Hold users (admin users for the current company).
5. Submit.

Validation includes unique hold naming and user validity checks.

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Hold Contexts

Holds support two feature contexts:

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Managing Existing Holds

The holds index shows operational metadata for each hold:

• Number of associated users
• Number of events using the hold
• Number of seating plans where the hold is applied

You can:

• Edit hold details
• Soft delete and restore holds
• Filter seating plans by hold usage from the seating plans list

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Holds on the Event Dashboard

When an event uses a seating plan with holds applied, hold data is displayed directly on the event dashboard. Each hold shows its name, ID, and capacity information — making it easy to check hold usage at a glance without navigating to the seating plan.

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Relationship To Event Operations

This page covers hold setup and administration. Applying holds to event spaces (status changes, GA hold stock, and event-level restrictions) is covered in Seated Events.

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Related

• Introduction
• Seated Events